Returns Policy

Thanks for shopping at www.housebuildergame.com
If you are not entirely satisfied with your purchase, we are here to help.

Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unopened and in the same condition that you received it.

Your item must be in the original packaging.
Your item needs to have a receipt or proof of purchase.

Refunds
Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on the card issuer’s policies.

Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.